Accessibility Statement

Last Updated: June 15, 2023

ConvoMaster is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to ensure that our website and services are accessible to all users, regardless of technology or ability. We are working to increase the accessibility and usability of our website and services by implementing relevant portions of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for all people.

Accessibility Features

Our website includes the following accessibility features:

Semantic HTML Structure

Proper headings and landmarks for easy navigation

Keyboard Navigation

All interactive elements can be accessed via keyboard

Color Contrast

Appropriate color contrast ratios for better readability

Text Resizing

Content can be resized without loss of functionality

Alternative Text

Images have descriptive alt text and meaningful link text

ARIA Attributes

Used where appropriate for enhanced accessibility

Focus Indicators

Visible focus states for keyboard navigation

Responsive Design

Adaptable to various devices and screen sizes

Compatibility with Assistive Technologies

We aim to ensure our website is compatible with various assistive technologies, including but not limited to:

Screen Readers

  • JAWS
  • NVDA
  • VoiceOver
  • TalkBack

Other Assistive Tools

  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Alternative input devices

Known Limitations

Despite our efforts to ensure accessibility of ConvoMaster, there may be some limitations. Below is a list of known limitations:

  • Some older PDF documents may not be fully accessible. We are working to remediate these documents.
  • Some third-party content or features that we may link to may not be fully accessible.
  • Some of our interactive features may not be fully accessible via keyboard navigation. We are actively working to address these issues.

We are actively working to address these limitations and improve the accessibility of our website.

Continuous Improvement

We are committed to continuously improving the accessibility of our website and services. We:

1
Perform regular accessibility audits and testing
2
Train our staff on accessibility best practices
3
Include accessibility as a requirement in our development process
4
Consider user feedback for accessibility improvements

Accessibility Options

Here are some tips for adjusting your browser or device settings to enhance your experience:

Text Size

Most browsers allow you to increase or decrease text size using keyboard shortcuts (usually Ctrl/Cmd + or - ) or through browser settings.

Zoom

You can zoom in on specific areas of the page using your browser's zoom functionality.

Color and Contrast

Most modern browsers and operating systems offer high contrast modes for better visibility.

Keyboard Navigation

You can navigate through page elements using the Tab key, and activate them using Enter or Space.

Feedback and Assistance

We welcome your feedback on the accessibility of ConvoMaster. If you encounter accessibility barriers on our website, or if you have any suggestions or comments regarding accessibility improvements, please contact us at:

Email: [email protected]
Phone: +1 (415) 548-2390

We aim to respond to feedback within 3 business days.

Assessment and Compliance

The accessibility of our website is regularly assessed both internally and by third-party accessibility experts. Our internal assessments include:

Automated testing using various accessibility evaluation tools
Manual testing with assistive technologies
User testing with individuals who have disabilities

We strive to comply with the following standards and regulations:

WCAG 2.1 Level AA
Americans with Disabilities Act (ADA)
Section 508

Contact Us

If you need assistance or have questions about our accessibility efforts, please contact us at:

ConvoMaster
350 California Street, Suite 1600
San Francisco, CA 94104, USA
Email: [email protected]
Phone: +1 (415) 548-2390