Frequently Asked Questions

ConvoMaster uses AI-powered conversation simulations that provide realistic practice scenarios and immediate feedback. The platform analyzes your responses for emotional intelligence, persuasiveness, and clarity, helping you identify areas for improvement and suggesting better alternatives. With regular practice, you'll develop muscle memory for effective communication patterns.

Absolutely! ConvoMaster is designed to help users of all English proficiency levels. You can select your proficiency level, and the AI will adjust its vocabulary and language complexity accordingly. We also provide cultural context notes to help with cross-cultural communication. Many of our users report significant improvements in their English communication confidence.

Most users report noticeable improvements in their confidence and conversational abilities after just 2-3 weeks of regular practice (15-20 minutes, 3 times per week). For specific high-stakes situations like job interviews, we recommend focused practice sessions in the days leading up to the event. Consistency is more important than length of individual sessions.

Yes, ConvoMaster is fully responsive and works on desktop computers, laptops, tablets, and smartphones. You can practice your conversation skills anywhere, anytime. We recommend using a device with a microphone for the best experience with voice-enabled features.

We offer a wide range of scenarios across professional settings (job interviews, performance reviews, client negotiations), personal relationships (conflict resolution, difficult conversations), social situations, customer service interactions, and more. New scenarios are added regularly based on user feedback and requests.

Yes! Our 'Custom Practice' feature allows you to input specific situations or phrases you want to work on. The AI will then create personalized scenarios that give you opportunities to practice those exact responses in different contexts. This is especially helpful for preparing for important upcoming conversations.

Our AI provides comprehensive feedback across multiple dimensions: emotional intelligence, clarity, persuasiveness, and cultural appropriateness. You'll receive specific suggestions for improvement, alternative phrasings, and explanations of why certain approaches work better than others. Premium users also receive detailed analytics on their progress over time.

Absolutely! Our scenarios are developed by communication experts and based on real-world situations. The AI responses adapt dynamically to your input, creating natural conversational flows. We regularly update our models based on user feedback to ensure they remain realistic and challenging.

ConvoMaster offers a free basic plan with limited scenarios and a monthly usage cap. Our Premium plan ($12.99/month) provides unlimited practice sessions, all scenario types, detailed analytics, and custom scenario creation. Enterprise plans are available for teams and organizations with custom pricing based on size and needs.

Yes, you can cancel your subscription anytime from your account settings. You'll continue to have access to premium features until the end of your current billing period. We don't offer refunds for partial months, but we do offer a 7-day free trial of Premium so you can test all features before committing.

Yes! We offer a 50% discount for verified students and a 25% discount for non-profit organizations. Please contact our support team with appropriate verification to apply for these special rates. We're committed to making conversation skills development accessible to everyone.

We offer special team and enterprise plans for organizations looking to improve communication skills across their workforce. These include administrative dashboards, group progress tracking, and customized scenarios specific to your industry or company culture. Contact our sales team for details and a customized quote.

Yes, our Enterprise plan includes the ability to create custom scenarios specific to your organization's needs, including industry-specific situations, company-specific language, and scenarios that reflect your organizational values and culture. Our team can help you develop these custom scenarios.

Team administrators can manage user accounts, track progress across the team, assign specific practice scenarios to team members, and generate reports on team improvement. Admins can also set learning paths for different roles or departments within the organization.

All your conversations are encrypted both in transit and at rest. We implement strict access controls and only use your data to improve your experience and provide feedback. You can delete your conversation history at any time from your account settings. For enterprise customers, we offer additional data security measures.

We do not sell your personal data to third parties. We may use anonymized, aggregated data to improve our AI models and services. In some cases, we work with trusted service providers who help us deliver our service (such as cloud hosting providers), but these providers are bound by strict data protection agreements.

Yes, we comply with the General Data Protection Regulation (GDPR) for our European users and the California Consumer Privacy Act (CCPA) for California residents. We respect your rights to access, correct, and delete your personal information. Our full privacy policy details how we handle your data.