Cookie Policy

Last Updated: June 15, 2023

Contents

Cookie Settings

You can adjust your cookie preferences at any time by clicking the "Cookie Settings" button in the footer of our website.

This Cookie Policy explains how ConvoMaster ("we," "our," or "us") uses cookies and similar technologies to recognize you when you visit our website, applications, and services (collectively, the "Services"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

First-party Cookies

Cookies set by the website owner (in this case, ConvoMaster).

Third-party Cookies

Cookies set by parties other than the website owner that enable third-party features or functionality.

2. Types of Cookies We Use

We use the following types of cookies:

1Essential Cookies

These cookies are necessary for the Services to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

2Performance and Analytics

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us know which pages are the most and least popular and see how visitors move around the site.

3Functionality Cookies

These cookies enable the Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our Services.

4Targeting and Advertising

These cookies may be set through our Services by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

3. Other Tracking Technologies

In addition to cookies, we may use other technologies such as:

Web Beacons

Clear pixel images that are used to monitor a user's activity on a website or to confirm receipt of emails and for similar tracking and analytics purposes.

Pixel Tags

Small pieces of code placed on a website or in an email that monitor whether a user has interacted with specific content.

Local Storage

Local storage technologies allow us to store information locally on your device in a safer and more reliable way without impacting website performance.

Software Development Kits (SDKs)

Small pieces of code implemented into our mobile applications that function similar to cookies and allow us to track user behavior and measure performance.

4. How We Use Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

To authenticate users and prevent fraud
To remember your preferences and settings
To provide relevant advertising and content
To analyze and improve our Services
To track marketing campaign effectiveness
To understand user interactions with our Services

5. Your Choices and Control

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

Cookie Preference Tool

When you first visit our Services, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies.

Browser Controls

Most browsers allow you to control cookies through their settings. Please note that if you choose to reject cookies, you may not be able to use all of the features of our Services.

Please note that blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all of the features of our Services.

6. Third-Party Cookies

The specific types of third-party cookies served through our Services and the purposes they perform are described below:

Analytics

We use Google Analytics to help us understand how users engage with our Services. You can learn more about Google Analytics cookies by visiting Google Analytics Cookie Usage.

Social Media

We may integrate social media plugins into our Services, which allows these services to set cookies. These services may be able to collect information about you and your use of our Services.

Marketing

We may use third-party marketing services that set cookies to help us deliver more relevant advertising to you based on your browsing activities and interests.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

ConvoMaster
350 California Street, Suite 1600
San Francisco, CA 94104, USA
Email: [email protected]