ConvoMaster

Privacy Policy

Last Updated: June 15, 2023

Contents

Need Help?

If you have any questions about our Privacy Policy, please contact us.

At ConvoMaster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, products, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Sign up for newsletters or communications
  • Participate in surveys, contests, or promotions
  • Contact our customer support

This personal information may include:

Name
Email address
Phone number
Billing information
Profile information
Communications

1.2 Usage Information

We may automatically collect certain information about your device and how you interact with our Services, including:

  • IP address
  • Device type and operating system
  • Browser type and settings
  • Usage patterns and statistics
  • Referring URLs
  • Clickstream data
  • Pages viewed and features used
  • Time spent on our Services

1.3 Cookies and Similar Technologies

We and our third-party service providers may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our Services. For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

1
Providing, operating, and maintaining our Services
2
Processing and completing transactions
3
Managing your account and providing customer support
4
Sending you technical notices, updates, security alerts, and messages
5
Sending promotional communications about new products, services, and features
6
Improving our Services by analyzing usage patterns and trends
7
Customizing content and experiences for you
8
Detecting, preventing, and addressing technical issues, fraud, or illegal activities

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting, and customer service.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Protection of Rights

We may disclose your information to protect the rights, property, or safety of ConvoMaster, our users, or others.

With Your Consent

We may share your information with third parties when you have given us consent to do so.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any access to or use of your account from any device or service you use.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need to process your information, we will either delete or anonymize such information, subject to applicable law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your personal information
Objecting to or restricting the processing of your personal information
Opting out of marketing communications
Requesting a copy of your personal information
Withdrawing consent for the processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our Services or providing us with your information, you consent to the transfer of your information to countries outside of your country of residence, including the United States.

9. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these third parties before providing any information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the changes becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ConvoMaster
350 California Street, Suite 1600
San Francisco, CA 94104, USA
Email: [email protected]

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